Shipping Policy
Welcome to Zyrokart Enterprises. We are committed to delivering your orders safely, quickly, and efficiently across India. This Shipping Policy explains how order processing, shipping, and delivery are handled on our platform.
1. Order Processing
All orders placed on Zyrokart are processed within 1–3 business days after successful payment confirmation. Orders are processed only on working days and may take additional time during festivals, public holidays, or high-demand periods.
2. Delivery Timeline
Most orders are delivered within 5–8 business days depending on the customer’s delivery location and courier partner availability. Delivery timelines may vary for remote or restricted service areas.
3. Shipping Charges
Shipping charges, if applicable, are clearly displayed during checkout before payment completion. Zyrokart may also provide free shipping offers on selected products or promotional campaigns.
4. Order Tracking
Once an order is shipped, customers may receive tracking information through SMS, email, or WhatsApp to monitor the delivery status of their shipment.
5. Delivery Delays
While we aim to deliver orders on time, delays may occur due to unforeseen circumstances such as weather conditions, transportation issues, courier delays, public holidays, or other operational factors beyond our control.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details, including address and contact information. Zyrokart Enterprises will not be responsible for failed deliveries caused by incorrect or incomplete details provided by the customer.
7. Damaged or Missing Products
If a customer receives a damaged product or finds any item missing from the package, they should contact our support team within 48 hours of delivery for assistance and resolution.
8. Service Availability
Shipping and delivery services are subject to availability based on the customer’s location and courier network coverage.
9. Contact Support
For any shipping-related questions or support requests, customers can contact Zyrokart through the official support channels available on the website.